Chromium promises to provide domestic users with a 7*24-hour technical support service response, and will respond within 2 hours after receiving feedback on the problem. If on-site processing is needed, professional and technical personnel will be dispatched to the site within 24 hours to provide services to solve users 'worries.

In accordance with the rigorous training process, we provide users with a complete set of solution training. Including common problems in the operation, operation, maintenance and related professional fields of metal 3D printing equipment systems; and can provide customized services based on user needs.

For equipment procurement and production line construction projects, Craliplatin can set up on-site service stations at customers and dispatch technicians to provide professional installation and debugging, technical training and post-operation maintenance support; realize service localization and "zero-distance" services.

Establish equipment maintenance files for users, and save full equipment manufacturing documents, equipment factory configuration, maintenance records, etc. Traceability can be achieved at any time, any equipment, and any event to ensure safe and stable operation and quality control of the system.